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- How to Fix NordVPN Connectedness Issues
- Footstep 1: Make Sure Your Business relationship Is Active
- Footstep 2: Reset or Reinstall NordVPN
- Step three: Restart or Reinstall the TAP Adapter
- Footstep 4: Try a Different Server
- Step v: Switch Between TCP and UDP
- Step 6: Let NordVPN as an Exception in Your Firewall
- Pace vii: Check for Antivirus Issues
- Step eight: Affluent the Windows Network Stack
- Concluding Thoughts
- FAQ
- Comments
NordVPN is easily 1 of the best VPN services effectually, going toe-to-toe with ExpressVPN in a host of our guides, including our all-time VPN for torrenting and best VPN for Netflix guides. Equally you can run into in our NordVPN review, though, even this VPN is not above connection issues, which plague nearly all VPN services. In this guide, nosotros're going to help you solve why NordVPN is not connecting.
If y'all desire to learn more than about this service, make sure to read our guides on if NordVPN works in Prc, as well as if NordVPN is safe to use in general.
If you'd rather skip the whole troubleshooting process, be certain to read our ExpressVPN review. Although NordVPN and ExpressVPN are equally matched, the latter wins in a few areas, and comes with a 30-day money-back guarantee, to kick.
Okay, with the introduction out of the way, let'due south see what you lot can do if y'all're experiencing NordVPN connection issues. Hopefully, these eight steps will solve the problem.
How to Prepare NordVPN Connection Issues
- Make sure your business relationship is active
- Reinstall the client
- Reset your TAP adapter
- Switch servers
- Switch between TCP and UDP
- Let NordVPN as exception to your firewall
- Check your antivirus
- Affluent the Windows network stack
Footstep one: Make Sure Your Account Is Active
Before going crazy with troubleshooting steps, you need to make sure you have an active NordVPN account. Head to the website hither and log in with your credentials.
On the dashboard, you'll encounter a "my services" department showing any agile subscriptions you have. If y'all don't have whatever, that'southward your problem. Resubscribe or renew your subscription, and NordVPN should work just fine.
Also, make sure you lot're properly logged in to the NordVPN application. If you haven't signed in yet, NordVPN volition show a login screen when you beginning kick the application. If you're already logged in, click the cog icon in the tiptop-right corner and select "my account." Ensure the proper account is signed in.
Step 2: Reset or Reinstall NordVPN
Reinstalling software can solve a world of hurt, so it's the offset thing you should practice if you're experiencing connectedness problems with NordVPN. Thankfully, yous don't demand to reinstall the application right away. Click the cog icon and select "advanced." From in that location, click "run diagnostics tools." When the new window opens, click "reset app."
If that doesn't solve the problem, fully uninstall NordVPN using the Windows Control Console and reinstall it from the NordVPN website.
Step iii: Restart or Reinstall the TAP Adapter
Reinstalling should set any TAP adapter issues, but in case it doesn't, you can restart the TAP adapter. Open up the Windows Control Console and head to the Network and Sharing Center. On the left side, click "change adapter settings" and find the adapter named "TAP-NordVPN Windows Adapter."
You desire to try disabling the adapter. Right-click information technology and select "disable," then subsequently a moment, right-click information technology over again and select "enable." If that doesn't solve the trouble, yous tin uninstall the adapter using the Windows Control Panel and reinstall it from the NordVPN website.
Footstep 4: Try a Different Server
At that place's no shortage of NordVPN servers, and if reinstalling doesn't exercise the flim-flam, it'southward likely a server issue. Try connecting to a different server in the NordVPN app and encounter if that solves the problem. If you're able to connect, there'southward probable a problem with a particular server in the network rather than NordVPN itself.
Step 5: Switch Betwixt TCP and UDP
If it's not a server issue, your problem could be a VPN protocol event. Click the cog icon in NordVPN and get to the "motorcar-connect" department. There, plow the "choose a VPN protocol and server automatically" setting off. You tin so cull between OpenVPN UDP and OpenVPN TCP. Switch to whichever protocol you're not using to see if it solves your connection problems.
Likewise, if yous're using the new NordLynx protocol — learn more most that in our WireGuard article — try switching to OpenVPN.
Stride 6: Allow NordVPN every bit an Exception in Your Firewall
In rare cases, Windows Defender, i of the all-time free antiviruses, can misidentify NordVPN as a malicious application. Earlier calculation it as an exception, plow off the Windows Defender Firewall and effort connecting. If you're able to connect, it'southward a firewall upshot, and y'all'll demand to add NordVPN as an exception. If you still can't connect, move on to step seven.
To add NordVPN as an exception, press "Windows Key + S" and search for "Windows Defender Firewall with Advanced Security." At that place, you'll need to add 3 inbound and three outbound rules. Add a rule in each department for nordvpn.exe, nordvpn-service.exe and openvpn-nordvpn.exe. All of them should be in the application'south install directory.
Step vii: Check for Antivirus Bug
If you're not using Windows Defender and instead take ane of the best paid antiviruses protecting you, such as Bitdefender, that could exist causing bug. Although each antivirus has unlike protections, there are two areas you want to check. First, make sure your antivirus hasn't misidentified any NordVPN executable files equally malicious.
Then, add the three applications mentioned above equally exceptions in scanning and, if your antivirus supports it, to your firewall.
Step 8: Flush the Windows Network Stack
If your problem still isn't solved, endeavor flushing the Windows Network Stack. Search for the command prompt and run it equally an administrator. Input these iv commands and try NordVPN again:
- ipconfig/ release
- ipconfig/ flushdns
- ipconfig/ renew
- netsh winsock reset
After each control, press the "enter" cardinal. If NordVPN is working, problem solved. If not, you can try the following 5 commands:
- netsh interface ipv4 reset
- netsh interface ipv6 reset
- netsh winsock reset catalog
- netsh int ipv4 reset reset.log
- netsh int ipv6 reset reset.log
Final Thoughts
Later on post-obit all eight steps, you lot should solve any connexion issues with NordVPN. The app has an excellent reset feature, and in most cases, that'll solve whatever issues. Be sure to read our how to use NordVPN guide, in example y'all missed a step during the installation.
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If you're however experiencing connection issues, your trouble is far outside of annihilation nosotros've experienced and anything talked about online, and so you lot're amend off just subscribing to a new service similar ExpressVPN (find out how to cancel NordVPN and get a refund).
Did you lot solve your NordVPN connectedness issues? What was the trouble? Permit us know in the comments beneath and, every bit ever, thanks for reading.
FAQ
-
There could be a lot of reasons why NordVPN won't connect, but you can usually solve the problem past resetting the application. In the settings, click on "advanced," so on "run diagnostics tool." From there, you'll run into an option to reset the application fully.
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Long connection times aren't a unique problem to NordVPN. Depending on infrastructure, server load and altitude, yous could have longer connectedness times than boilerplate. If later on a infinitesimal or two you still haven't connected, try switching to a different VPN server and meet if that solves the problem.
Source: https://www.cloudwards.net/nordvpn-not-connecting/
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